Shipping Policy
PROCESSING AND SHIPPING POLICY
Order Processing Timeframes
Standard Processing Period
All orders undergo quality verification and preparation within 1-3 business days from payment confirmation. Processing periods exclude weekends, public holidays, and bank holidays.
Order Preparation
During processing, our fulfillment team conducts quality checks, packaging preparation, and shipping documentation to ensure your order meets our exacting standards.
Shipping and Delivery Estimates
United Kingdom Delivery
Standard Shipping: 2-4 business days following order processing
Delivery timeframes may vary based on geographic location, carrier capacity, and seasonal demand.
United States Delivery
International Shipping: 3-5 business days following order processing
Express international service ensures rapid delivery to US destinations with full tracking capabilities.
Global Shipping
Delivery estimates for additional international destinations are provided during checkout based on your specific location.
Important Delivery Information
Timeframe Accuracy
All delivery estimates are approximate and may be affected by factors beyond our control, including carrier delays, customs processing, weather conditions, or high-volume periods.
Tracking Information
Comprehensive tracking details are provided via email upon order dispatch, enabling real-time monitoring of your shipment progress.
Delivery Responsibility
Once orders are transferred to our shipping partners, delivery responsibility transfers to the carrier. We recommend monitoring tracking information for the most current delivery status.
Customer Support
Our dedicated customer service team remains available to address shipping inquiries, tracking questions, or delivery concerns.
Professional Support Services
- Email: support@stravixs.co.uk
- Business Address: 39 Radstock Avenue, Harrow, HA3 8PE, United Kingdom
We appreciate your patience and confidence in our shipping processes. Our commitment to reliable, efficient delivery reflects our broader dedication to customer satisfaction and service excellence.